Best Buy - Bait and Switch

I admit it, I'm a techie person who buys techie things.  You would think Best Buy and I would be 'Best' of friends.  Truth is, I am a Rewards Zone Member...  I WANT to like Best Buy.  But, they are making it IMPOSSIBLE!

Here is what I want to like about Best Buy:  Good Selection, Good Prices, Knowledgeable Staff, Instant Gratification.

Here is what I actually like about Best Buy:  Good Selection... guess that's it.

I'd been singing "Lost That Loving Feeling" for a while now every time I walked into Best Buy, but just kept thinking it would get better.  Turns out, it just got MUCH worse.